Local Insight Customer Survey

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We’d love to hear about your experiences of using Local Insight. This short survey (5 minutes) will help us understand where we can improve our service and support offer.

We will use your feedback to improve our support offer to help you get the most out of Local Insight.

Create your own user feedback survey

Data Updates in Local Insight

Featured

Local Insight is updated every month with newly published data. Alongside this, the All Data Download is updated every quarter. To see a list of all the datasets in Local Insight check out this article on our Knowledge Base.

In the below table you can find the archived links to all previous data updates in the first column and the archived links to all previous All Data Download updates in the second  column:

Monthly data updates
Quarterly All Data Download updates
2020-November 2020-Oct
2020-October 2020-Jun
2020-September 2020-Feb
2020-August 2019-Dec
2020-July 2019-Jul
2020-June
2020-May
2020-April
2020-Mar
2020-Feb
2020-Jan

Download all the data in Local Insight at MSOA level

We have extended the All Data Download feature so that you can now download all the data (more than 1000 datasets) in Local Insight at MSOA level as well as at LSOA level. 

We hope that access to the raw data at both LSOA and MSOA level will make further analysis even easier. 

How to download the data 

Both the MSOA and the LSOA data downloads are accessible as CSV files on the Reports tab. The files will be updated on a quarterly basis, so that you always have the latest data at your fingertips. We will send an email notification to all users every time the files are updated.

Please note, the All Data Download is not available for public access sites

What does the file contain?

Data download for all LSOAs in England – This file contains data for all the indicators in Local Insight at LSOA level, as well as the associated metadata (e.g. name, description, date, source).

Data download for all MSOAs in England – This file contains data for all the indicators in Local Insight at MSOA level, as well as the associated metadata (e.g. name, description, date, source). 

How to find the MSOAs you care about

Column E indicates the Local Authority each MSOA resides in. You can filter this column to show only the MSOAs for a selected Local Authority / number of Local Authorities. This will make the file more manageable. 

Further analysis

The All Data Download makes further analysis easier outside of Local Insight. For example, anybody within your organisation could very quickly and easily:

  • Use Excel or other visualisation tools to produce your own charts and tables for use in your analysis.
  • Identify which (if any) of your LSOAs/MSOAs are in the 10% most deprived nationally for the index of multiple deprivation.

Or you could delve even further into the data, using the Rank command in Excel for benchmarking or using conditional formatting to see whether the areas you care about score relatively high or low compared to other areas. 

Download data for other geographies  

To download data for your custom areas in Local Insight you can build a custom dashboard and export the data.

Full guidance and feedback

For more information on using the All Data Download, please read through the Help Centre.

If you have any thoughts and feedback on this new addition then get in touch on support@ocsi.co.uk. We’d love to hear how you are going to use the All Data Download and if there is anything we can do to make the process of accessing and analysing data any easier.

Time series data for unemployment benefit in Local Insight

Explore how unemployment changed during the COVID-19 pandemic and lockdown with times series data in Local Insight. 

The Department for Work and Pensions publishes Unemployment benefit (JSA and Universal credit) every month. In turn, we update the data in Local Insight  to show the latest monthly snapshot. 

Given the dramatic changes to unemployment and the effects that it may have on your communities, we have added in the previous 3 months unemployment benefit data as individual indicators, so that you can see the month-on-month change for your areas. These datasets can be displayed on the map and downloaded for your custom areas.

Alongside the usual monthly updates for Unemployment (June 2020), we have added 3 historical time-points for the indicator Unemployment benefit (JSA and Universal credit):

  • March 2020
  • April 2020
  • May 2020

How to view this data on Local Insight

The map

  1. Click on the Data button
  2. Search Unemployment using the search bar
  3. You will see the most recent Unemployment benefit (JSA and Universal credit) indicator for the month of June 2020 and the 3 historic timepoints listed beneath

Click on image to see full size

Download the data for all 4 timepoints for your custom areas

  1. Click on the Data button
  2. Search Unemployment using the search bar
  3. You will see the most recent Unemployment benefit (JSA and Universal credit) indicator for the month of June 2020 and the 3 historic timepoints listed beneath
  4. Select the first time point
  5. Click on the Info button
  6. Click Data for your areas (this will open up a popup with data for your custom areas)
  7. Click Download this dataset in CSV format
  8. Repeat this process for the other 3 timepoints 

Click on image to see full size

Please note in the Data for your areas popup the table of data has two columns. The first column shows the percentage figure, the second column shows the count data. When you export the data to a CSV only the percentage figure is exported. Adding the count data to the export is one of the development priorities for Local Insight in 2020 and will be coming soon. 

On the Dashboard

You can only view the latest time point for Unemployment benefit (JSA and Universal credit) on the dashboard

In the reports 

This data has not been added to the reports. The reports do however already contain a chart that shows how Unemployment benefit (JSA and Universal credit) has changed since 2004 (page 10).

Figure: Unemployment benefit (Jobseekers Allowance/Universal Credit) claimants Source: Department for Work and Pensions

Figure: Unemployment benefit (Jobseekers Allowance/Universal Credit) claimants
Source: Department for Work and Pensions

Would you like to see more time series data in Local Insight?

We are looking at options to include more time series data within Local Insight. Please email support@ocsi.co.uk with any suggestions for what would be useful and to register interest in taking part in future user research on this topic. 

Removed Monthly Change in Unemployment Indicator

We have removed the indicator Monthly Change in Unemployment. The new indicators for Unemployment benefit (JSA and Universal credit) for the last four months supersede this indicator. For those groups who had it assigned to a theme, it will no longer be available. 

Further reading

If you are interested in how COVID-19 has affected employment and the economy more broadly, take a look at some of our recent analysis: 

How to upload non-numerical survey data to Local Insight

Local Insight offers a number of ways to add your own organisational data into the system. The Upload your data functionality allows you to import datasets that display on the maps in the same way as the standard datasets that we include in the tool for you.

You can use this functionality to upload some non-numerical results of surveys that you run with residents or service users with a little bit of data reformatting.

This guide will run you through the process of uploading your data in this way.

You will need to be a Group Admin to upload your own data to Local Insight.

A choropleth map displaying percentage data on current smokers

 

1. Is your data suitable for uploading in this way?

You will first need to determine whether the data you want to upload is suitable for the Upload your data tool. 

The dataset must have:

  1. Geographic data: When uploading survey data, you will most likely want to use postcodes (however, you can also upload data at OA, LSOA, MSOA or LA level).
  2. Binary data: The survey question must have only two possible responses.

Suitable:

As part of an annual residents survey, you collected respondents’ postcodes and asked ‘are you a current smoker?’

  1. In this case, you have suitable geographic data for every respondent (their postcode)
  2. The respondent can only answer ‘yes’ or ‘no’ to this question, so it is suitable to upload into Local Insight.

Not suitable:

As part of an annual residents survey, you collected respondents’ postcodes and asked ‘what is your ethnic group?’

  1. In this case, you have suitable geographic data for every respondent (their postcode)
  2. The respondent could give a wide range of answers to this question and so it is not suitable to load in as the tool cannot import categorical data.

If you are unsure whether your dataset can be imported in this way, please get in touch at support@ocsi.co.uk and we can talk it through with you.

2. Set up your metadata

Go to:

  • Group Admin
  • Manage your data
  • New dataset

General guidance for setting up metadata can be found in the Help Centre.

When setting up the metadata for survey responses, take note of the following points:

  • Description: Make it clear that the data has come from survey responses. You may want to include details on the question that was asked and the sample size
  • Percentage suffix: When you import the data into the tool it will display as a percentage. Make sure you add the percentage sign to the Suffix box when asked
  • Decimal points: Depending on what you are uploading, you may want to include one or two decimal places
  • Aggregation method: You will be asked ‘how should we create data for higher areas from your uploaded data?’ You must select Averaging here
  • Suppression: If you are uploading postcode level data that is potentially sensitive, you can select a suppression threshold (Please see the Help Centre for more information on suppression).

3. Format your data

When it comes to importing your data, you can do this via uploading a CSV file or through copying and pasting values.

In each case, you will need to ensure that you have two columns of data correctly formatted in an Excel document. 

  • Geographic data: In one column, you will need a postcode (or other geographic code) in each row. 
  • Binary, numerical data: In another column, you will need your survey responses in numerical format.

4. How to turn your survey data into numerical data

Let’s go back to the earlier example of asking ‘Are you a current smoker?’ Each respondent would have answered ‘Yes’ or ‘No’.

In order to import the data into Local Insight, you need to turn this into numerical data. To do this, all the respondents that answered ‘No’ should have the value of 0 and all the respondents that answered ‘Yes’ should have the value of 100.

Shows three columns in an Excel spreadsheet displaying survey data, numerical data and postcodes

Tip: You can bulk change all your responses to numerical data using the Find and Replace functionality in Excel.

  • Find all instances of ‘Yes’ and replace all with 100
  • Find all instance of ‘No’ and replace all with 0

Screenshot showing the Find and Replace all functionality in Excel

Alternatively, you could also use an IF statement to do this. This may be a better option if your survey results are denoted by single letters (eg. ‘Y’ and ‘N’) as you may end up replacing some of your postcode data using a simple ‘Find and Replace all’.

5. Import data

You can now import your data into Local Insight. At this stage, it doesn’t matter if you have more columns than you need – you will be able to filter these later.

If your spreadsheet includes formulae (eg. if you have used an IF statement), you must save the file as a CSV file, rather than Excel, before importing.

Follow the on-screen instructions to import your data. Further guidance is available in the Help Centre:

6. Add dataset to your maps and dashboard

Now that your data has been imported, you can add it to your Map and default dashboard using the Manage Indicators functionality.

The data will be displayed on your maps and dashboard as percentage figures.

Improvements to Local Insight to help save you time

One part of our current development plan is to improve Local Insight so you spend less time searching for data and more time using data.

We are excited to introduce two new improvements that enable you to:

  • Search for indicators on the map more easily
  • Identify your areas with ease using MSOA names 

Search for indicators on the map more easily

One of our users described Local Insight as their ‘Data Dictionary’. We love this description as it captures the breadth of data available in the tool (over 1000 indicators in fact!). With so much data available, being able to find what you are looking for quickly is important.

We have added a search bar to the Data dropdown on the Map page so that you can hone in on what you are interested in, in far fewer clicks.

Data search bar

How to use

  1. Click on the Data button to open the menu of themes and their indicators 
  2. The search bar is at the top. Type in any text and the indicators that contain that string of text will be displayed under their theme heading
  3. Click on an indicator name to view it on the map
  4. To show the full menu of indicators again, delete the text in the search bar 

Please note: Not all indicators within Local Insight are shown within the Data menu by default. There are over 1000 datasets in Local Insight and the Group Admin user(s) select which ones are shown. If a user searches for an indicator that is available in Local Insight but not assigned to a theme then nothing will come up in the search.

 

Identify your areas with ease using MSOA names 

MSOAs are an integral geography in Local Insight. You can view indicators on the map at MSOA level and you can create custom areas out of MSOAs. However, MSOA codes are not easily recognisable – they are made up of two parts: The parent Local Authority and a string of numbers. For example, Westminster 018. 

Meaningful Names

The House of Commons Library has created a set of meaningful names for MSOAs (also available on an interactive map). We have added these names into Local Insight to make it easier for you to find the areas you are interested in. As part of this, we have also changed the LSOA names to incorporate the name of the parent MSOA to help you have a better idea of where the LSOA is located.

 

Previous MSOA code New MSOA names 
Westminster 018 Strand, St James & Mayfair – Westminster 018
Westminster 019 Knightsbridge, Belgravia & Hyde Park – Westminster 019
Westminster 020 Central Westminster – Westminster 020


Where can you see these new names?

The names can be found in two places on Local Insight: 

  • When hovering over areas on the map
  • When creating custom areas out of MSOA or LSOA areas

 

When hovering over areas on the map

  1. Choose an indicator from the Data button and select to display it on the map 
  2. Zoom in to view the data at either MSOA or LSOA level (the Info popup will inform you at which level you are viewing the data)
  3. Minimise the Info popup, and then hover over the areas on the map
  4. In the top right hand corner will be a small box that displays the MSOA/LSOA area name and the value for that area

MSOA hover

 

When creating custom areas out of MSOA or LSOA areas

In Local Insight, you can create areas made up of MSOAs and LSOAs. The new names will now display in the custom area creation popup. 

  1. Click Group Admin Manage custom areas
    1. Click Add custom area
    2. Select Custom Area Type Based on standard area
  2. Select to browse the list of MSOAs or LSOAs

MSOA names

Please note: Only Group Admin and Power Users can create custom areas in Local Insight.

If you are unfamiliar with the terms LSOA and MSOA, these are statistical geographies created for the Census. Read more about them in our blog: LSOAs, LEPs and lookups : A beginner’s guide to statistical geographies.

Get in touch!

If you have any questions, please do not hesitate to get in touch with us on support@ocsi.co.uk or give us a call on 01273 810270

Identify areas with higher proportions of people from at-risk groups

Hi all

We hope you, your loved ones and your colleagues are keeping as well and safe as possible at the moment. 

We have had a few requests for guidance on which datasets within Local Insight could be used to help inform responses to COVID-19 through identifying areas with higher proportions of people from at-risk groups.

Our Research Team has produced a list of datasets  that may be potentially useful covering:

  •  at-risk groups: including older people, underlying health conditions and benefit claimants for health and disability 
  • groups requiring additional support: including single-person households, households with no cars and prevalence of dementia
  • economic factors: (key workers and vulnerable sectors). 

These are all available in Local Insight and can be used immediately. We have also made these available as a mini data download at MSOA level for England . Please share with anybody that might find it useful.

There are also two new indicators available in Local Insight that could be useful:

  • Households on Universal Credit – Limited Capability for Work Entitlement: This captures those who are receiving Universal Credit due to poor physical or mental health. Universal Credit is increasingly replacing legacy work-limiting illness related benefits including Employment and Support Allowance and Incapacity Benefit so it provides a more comprehensive measure of those out of work due to poor health and disability.
  •  Personal Independence Payment (PIP), respiratory disease claimants: This measures those who are receiving additional financial help to manage conditions associated with respiratory diseases including asthma, chronic obstructive pulmonary disease, bronchiectasis, cystic fibrosis, pulmonary fibrosis, pneumoconiosis, heart and lung transplants and various lung diseases and diseases of the upper and lower respiratory tract.

For a reminder on how to add indicators to your Maps, please see Customise themes and indicators. You can select which indicators appear on the Dashboard from within the dashboard itself using the  Build a custom dashboard functionality.

Many of you must be under enormous amounts of pressure at the moment. Please let us know via support@ocsi.co.uk if there is any additional support we can give you during this time and we will do our very best to help.  

Learn how to upload your grant data to Local Insight

At the end of 2019 we extended the services functionality in Local Insight, which can be used to upload and overlay grant data alongside the standard socio-economic datasets within Local Insight. 

Join us for a training webinar here if you want to learn more about layering funding data on the Local Insight maps.

This blog gives some examples of what you could upload including a mini case study from Oxfordshire Community Foundation.

What kind of data can you upload?

The Services feature enables you to upload your grant data. In fact any data held at postcode level can be uploaded using this feature. Once uploaded it will show as markers on the map, which can be clicked on for more information.

There is support material available on the Help Centre on how to format and upload data to Local Insight using this feature.

An example of how data must be formatted in a CSV for it to be uploaded to Local Insight.

An example of how data must be formatted in a CSV for it to be uploaded to Local Insight.

 

Image caption: Once uploaded, the data shows as icons on the map, which can be selected on and off using the services button.

Once uploaded, the data shows as icons on the map, which can be selected on and off using the services button.

Use cases

Upload grants awarded data for your organisation 

Uploading all your grants awarded data for a particular funding round or financial year is a quick and easy way to visualise where your grants have been made.

The new functionality allows you to provide more context, such as the amount awarded, details on the organisation and when the grant was made. This can help your team understand whether particular types of organisations are being under-represented or whether there are any areas missing out on funding. 

You can use the Display Mode to enter full screen and then take a screenshot of the maps to add into presentations.

Image caption: In this example the grant data has been catagorised (using the service type column) by year awarded.

 In this example, the grant data has been categorised (using the service type column) by year awarded.

 

Image caption: The tick boxes next to the year awarded date can be selected/unselected to edit what is displayed on the map.

The tick boxes next to the year awarded date can be selected/unselected to edit what is displayed on the map.

Upload all the grants awarded by major funders in your patch 

Alongside your own data, you can also upload grant-making data from other funders in your area to better understand who is funding what and where, as well as whether there are any funding gaps. 

Lots of organisations publish their grant data using 360 Giving’s data standard, which is made available to explore easily via GrantNav. This data can be filtered and exported by region, district, funders, amount awarded and award year. Once exported, a little reformatting is required and then this can be uploaded into Local Insight (we have put together guidance on how to format data to help you). 

Image caption: This shows GrantNav filtered by district.

 This shows GrantNav filtered by district.

 

Image caption: In this example the grant data has been categorised (using the service type column) by the name of the funding organisation.

 In this example, the grant data has been categorised (using the service type column) by the name of the funding organisation.

 

Image caption: The tick boxes next to the funding organsation names can be selected/unselected to change what is displayed on the map.

The tick boxes next to the funding organisation names can be selected/unselected to change what is displayed on the map.

 

Join us for a webinar at 2pm on Tuesday 17 March where we will run through how to filter, export and reformat data from GrantNav for Local Insight.

Upload a round of grant applications for a panel

Upload a round of grant applications for a specific programme in order to aid decisions on how well they address fund criteria.

This can be used as additional guidance during panel meetings. At a click of a button, the panel can find out more information about the organisation applying for the grant, including potential beneficiaries and whether the organisation has received funding previously. You can of course also compare the grant application to data on the local need that is already preloaded into Local Insight for you.

Alongside the expertise of your grant panel, access to this contextual information can help ensure that grants are awarded to maximise the positive impact of your funding in the community. 

Image caption: dummy grant application data. In this example, the application is for a project to support employment for young people in the area.

Dummy grant application data. In this example, the application is for a project to support employment for young people in the area.

Image caption: The indicator youth unemployment (18-24) receiving JSA or Universal Credit is overlaid alongside the grant application to demonstrate the need in the area.

The indicator youth unemployment (18-24) receiving JSA or Universal Credit is overlaid alongside the grant application to demonstrate the need in the area.

How Oxfordshire Community Foundation used this new functionality? 

We caught up with Simon (Community Impact Analyst) from Oxfordshire Community Foundation (OCF) to see how they are using the new functionality. 

OCF wanted a way to map all the charities they have funded and then layer that data alongside the deprivation data on Local Insight. The aim was to identify both the needs of an area and the services already available that meet that need.  

The new functionality on Local Insight allowed them to upload the charity data and categorise it according to the theme it addressed (such as relief of poverty, community cohesion, health and wellbeing). For each charity, they uploaded additional information to show the name, beneficiaries, charity number and charity website. Alongside this, they could then overlay standard Local Insight datasets showing local need.  

The additional information they can now add into Local Insight means that the tool can be used to not only provide underlying data about local need, but also signpost users to other third sector organisations already working in that space. 

image 10

image 11

The maps OCF have created on Local Insight have already been useful, for example, they were approached by a local group looking to renovate a condemned church and turn it into a community asset. Using Local Insight, OCF were able to quickly display the location of the church and overlay the Community Needs Index (a composite indicator which measures social and cultural factors that can contribute to poorer life outcomes). They were also then able to layer the charities that work in that area and could provide the group with contact details and information on other groups working in this space.

Get in touch!

If you have any questions, please do not hesitate to get in touch with us on support@ocsi.co.uk or give us a call on 01273 810270

Local Insight in 2020

Local Insight is an evolving product and this year is no different. This blog outlines the Local Insight product plan for 2020.

The plan focuses on updates that will help save you time, get data for the areas you care about and be more confident in using the data. This is based upon feedback gathered during the Local Insight user group as well as feedback we receive throughout the year. 

Above and beyond the developments listed below, there is scope for additional improvements, so please keep voicing any development ideas you have. 

Save time

Spend less time searching for data and more time using data.

Search for indicators on the map more easily 

One of our clients described Local Insight as their Data Dictionary. We love this description as it captures the breadth of data available in the tool (over 1000 indicators in fact!). With so much data available, being able to find what you are looking for quickly is important. 

This year we will add a search bar to the Data dropdown on the Map page so that you can hone in on what you are interested in, in far fewer clicks.

Export the (N) values on the Data for more areas popup

This update will improve the export from the Data for more areas popup. You will be able to export total counts figures (where applicable) alongside percentage figures so that you can do further analysis or build your own visualisations.

Identify your areas with ease using MSOA names 

The House of Commons Library has created a set of recognisable names for MSOAs (also available on an interactive map). A number of users have requested that we add these names to Local Insight alongside the area codes so that standard areas display with more meaningful names. As part of this, we also propose changing the LSOA names to incorporate the name of the parent MSOA to help users have a better idea of where the LSOA is located.
This will make it easier to:

  • Identify local areas when hovering over the MSOA or LSOA data on the map
  • Find the MSOAs/LSOAs you want quickly when creating areas based on standard areas

MSOA names

See data for all the areas you care about  

No area is off bounds. 

Local Authority boundary changes

As of 1 April 2019, a number of new Unitary Authorities were formed. This spring, we are updating the Local Authority boundaries in Local Insight to reflect these changes.

Display multiple area boundaries on the map 

The current interface allows you to select a single custom area to view on the map at a time. With this update you will be able to view multiple custom areas, or even a whole category of areas, simultaneously. This will make it easier to see how your areas compare on different datasets within the map itself. 

Areas on the map

Be more confident in the data

Access resources and improved guidance so that you can be more confident using Local Insight. 

Revamping the Help Centre

We are improving the Help Centre to give you all the information you need to get the most out of Local Insight. You can look forward to more dynamic content including:

  • A new section on open data resources
  • More “how to” guides and blogs 
  • More information on how data is apportioned and aggregated

If you have any suggestions for resources you would like to see, please send them to support@ocsi.co.uk 

Help Centre

Lastly, if you would like to discuss any of the upcoming developments, please email support@ocsi.co.uk 

How to create custom areas based on top 10% most deprived LSOAs

Within Local Insight it is really quick and easy to set up any custom geography you are interested in – whether that is a ward, a local authority, parish or GP locality.

Another type of area that may be of particular use to you, is a composite area of all the LSOAs in your service patch that fall within the top 10% or 20% most deprived nationally, according to the Index of Multiple Deprivation.

It is fairly straightforward to work out which LSOAs fall within these deciles in your area and then create a custom area based upon these LSOAs through selecting from the standard areas dropdown.

Step-by-step guide

Here is a step-by-step guide for identifying the LSOAs to include, with the help of a handy tool from Swirrl.

1. Open the IMD Explorer tool

Visit http://imd-by-geo.opendatacommunities.org/imd/2019/area

2. Select the geography

Select the Local Authority or County that you are interested in from the list.

3. Select the index you are interested in:

Most organisations will likely be interested in the overall Index of Multiple Deprivation. However, if you are interested in a particular theme, such as health or employment, you can choose one of these domains instead.

4. Select the decile you are interested in:

If you are interested in the top 10% most deprived LSOAs, select decile 1 and download

If you are interested in the top 20% most deprived LSOAs, you will need to download the data for decile 1 and decile 2 separately

NB: If this produces an empty file, it means that there are no LSOAs within your service patch that fall within this decile.

The following steps assume you are looking at the top 10% most deprived (decile 1). You will need to repeat these steps for decile 2 if you are looking at the top 20% most deprived.

5. Remove duplicates

The file you have downloaded provides you with all of the postcodes that are in the top 10% most deprived alongside their corresponding LSOA codes. For this purpose, we are only interested in the LSOAs that are in the top 10% most deprived, so you need to remove the duplicates in the LSOA code column (column C). To do this:

  1. Click on the Data tab in the tool bar
  2. Select Remove Duplicates
  3. Select the ‘LSOA Code’ check box only
  4. This is now your list of individual LSOAs within your service patch that fall in the top 10% most deprived nationally.
remove duplicates

Click on image to see full size

6. Create your custom area in Local Insight

You can now create your custom area in Local Insight. Please note, you must be a Power User or Group Admin to be able to do this.

The easiest method to create the area in Local Insight is through the Create a custom area by selecting a standard area option. This guidance is for users looking at one local authority. If you are creating an area for a county, please see step 7.

  1. Provide a name and description for your area (Please note names cannot be longer than 255 characters)
  2. In the custom area type box, select create area based on standard area
  3. Select LSOA as the geography
  4. Select the local authority the LSOAs are in
  5. Select from the dropdown all the LSOA codes that correspond to those in your download (if you have a few LSOAs you can use Control+F, or Command+F on a Mac to find the codes you need)
  6. Save the custom area
create custom area

Click on image to see full size

7. Create custom area that spans multiple local authorities

If you are creating a custom area that spans multiple local authorities (such as a county), please send the full list of LSOA codes you would like included in your area to support@ocsi.co.uk and we can set this up for you.

8. Explore data for your custom area

Your custom area is now ready to use. You can now:

Office Christmas closure

We hope you have a lovely break over the festive period!

OCSI will be closed from Monday 23rd December to Friday 3rd January inclusive. We will not be able to respond to support requests during this time. We will answer any support requests when the office re-opens on Monday 6th January.

As another year draws to a close we are, as ever, appreciative of your continued support. Thank you to all our clients who have made 2019 a year to remember. Here’s to what 2020 will bring!