Data Updates in Local Insight

Featured

Local Insight is updated every month with newly published data. Alongside this, the All Data Download is updated every quarter. To see a list of all the datasets in Local Insight check out this article on our Knowledge Base.

In the below table you can find the archived links to all previous data updates in the first column and the archived links to all previous All Data Download updates in the second  column:

Monthly data updates
Quarterly All Data Download updates
19-Dec 19-Dec
19-Nov 19-Jul
19-Oct
19-Sep
19-Aug
19-Jul

Office Christmas closure

We hope you have a lovely break over the festive period!

OCSI will be closed from Monday 23rd December to Friday 3rd January inclusive. We will not be able to respond to support requests during this time. We will answer any support requests when the office re-opens on Monday 6th January.

As another year draws to a close we are, as ever, appreciative of your continued support. Thank you to all our clients who have made 2019 a year to remember. Here’s to what 2020 will bring!

Add additional information to your services on Local Insight

We have made some major improvements to the Services feature on Local Insight so that you can now provide more contextual information to each of the individual service locations on the map.

GPs norfolk demo

 

The enhanced functionality allows you to add more locally held information to Local Insight so that you can signpost users to important information about their local services. As well as being able to say where a particular service is – you can also include contextual information quickly and easily in the same place. Coupled with the open data available within the system and the locally held datasets you can add in, this improved functionality contributes to making Local Insight a one-stop shop for local information for you and your strategic partners.

The developments focus on:

  • Enhancing the Services functionality to allow you to add additional information to your individual service locations
  • Improving the error feedback and the importing process so that you have a more streamlined experience

This blog is here to give you a rundown of all the changes including:

  • What’s new?
  • What has been improved?
  • Potential use cases

This functionality has been in the pipeline for a while and was voted a priority at the 2018 Local Insight user group so we are delighted that it is now up and running.

The developments & design were improved through the user testing period so a big thank you to everyone who spent time providing us with valuable feedback.

For step-by-step guidance, please read through the Manage Services section on the Help Centre.

What’s new in Local Insight?

Previously, you could upload your services, categorise them into a maximum of 30 types and then view those locations on the map. Now, along with assigning your services a type you can also add contextual information for each individual service, which can then be displayed on the map.

Adding metadata is optional and completely customisable. To add metadata to your service data you can input data in the 5 columns to the right of the postcode and service type columns.

2

Below is an example of how metadata will display on the map once uploaded.

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For step-by-step guidance, please read through the Manage Services section on the Help Centre.

What has been improved?

We ran extensive beta testing on this new functionality to ensure it meets the needs of our user base. The below improvements have been informed by the beta testing.

You no longer have to add UPRNs
Previously when you uploaded services you needed to add a Unique Property Reference Number (UPRN) in the first column. The purpose of this was to inform Local Insight that each row was a separate service, even if postcodes were duplicated. Local Insight now intuitively knows that each row is a separate service so you don’t have to waste time putting in arbitrary UPRNS.

Please note. If your services have UPRNs that you wanted to keep in the tool, then get in touch at support@ocsi.co.uk as we have the UPRNs in the database and can send them to you. You can then add them back in as metadata if you wanted to still see the UPRNs on the map.

Removed copy and paste option
Previously, you could upload your services by either copying and pasting or uploading a CSV. We have removed the copy and paste option. Removing this option allowed us to focus on improving the error feedback and speeding up the upload process as these were highlighted as priorities during beta testing.

Better error feedback
We have improved the error feedback you receive when uploading services so that any formatting issues can easily be identified and rectified. This should make uploading services a smoother & less confusing process.

Potential use cases

Community Foundations

If you are a community foundation, you could upload the organisations you fund as Services and add metadata to provide additional information on the grants that they have applied for and received.

To illustrate this, the below example shows The Barrow Cadbury Trust grant data from GrantNav, reformatted and uploaded into Local Insight.

  • For the postcode column, the Recipient Org: Postal Code was used
  • For the service type column, the Grant Programme title was used
  • 4 columns of metadata were then added, including Grant Title, Grant Description, Amount Awarded and Recipient Org Name

The image below displays how the first row of data is formatted so it can be uploaded into Local Insight

4

The image below shows how that data will display on Local Insight when the service icon is clicked on.

5

Uploading this information would allow you to visualise all the grant applications geographically and then overlay the socio-economic datasets in Local Insight to gain an understanding of the characteristics of that area to explore whether local giving is going to the places most in need.

Local Authorities

If you are a Local Authority who has a public-facing Local Insight site then you could upload useful information about local services to help signpost information to public users.

To illustrate this, the below example shows GP surgeries in North Somerset published on Data.gov.uk by North Somerset Council reformatted and uploaded into Local Insight.

  • For the postcode column, the postcodes downloaded from Data.gov.uk were used
  • For the service type column, GP Surgery name was assigned for all postcodes
  • 3 columns of metadata were then added, including GP Surgery name, Address line and Telephone No.

The image below displays how the data is formatted so it can be uploaded into Local Insight

6

The image below shows how that data will display on Local Insight when the service icons are clicked on.

7

As it’s election day…

The services functionality has been designed to be completely customisable so it can be used to upload a whole range of information. As today is a general election, the below example shows all the polling stations in the London Borough of Hammersmith and Fulham.

The polling station data was downloaded from Data.gov.uk and published by London Borough of Hammersmith and Fulham

  • For the postcode column, the postcodes downloaded from Data.gov.uk were used
  • For the service type column, polling station was assigned for all postcodes
  • 2 columns of metadata were then added, including Location and Name

The image below displays how the data is formatted so it can be uploaded into Local Insight.

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The image below shows how that data will display on Local Insight when the service icons are clicked on.

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Feedback
Once again, thank you to all those users who took part in beta testing to help us develop this. We are always looking for more feedback and would also love to hear how you are using the improved Services functionality, so please do get in touch with us on support@ocsi.co.uk

Spend less time setting up users with the latest improvements to Local Insight

We have made improvements to the user setup process to make it easier for you to add new team members to Local Insight in a secure way. When adding new users, Local Insight will now send an account registration email by default, which will enable them to create their own password and log in.

This will reduce the admin overhead in setting up new users so that you can take full advantage of unlimited users across your organisation.

What’s new in Local Insight? 

  • Previously, when you created a user in Local Insight you were required to manually create a password and then email over the login details. Now you only need to set that user up and Local Insight will send across all the relevant information, including password creation. 
  • The automated account registration email also has links to the Local Insight News blog and Help Centre to ensure users can get up and running right away.
  • You can also send login details to existing users using the newly added Send user login details button found on the Manage Users page. This is useful if you want to remind your team that they have access to Local Insight and how to access the tool. 
  • The Send user login details box is selected by default when setting up new users, however, you have the option to unselect the box if you would rather wait to send the login details or you would like to send a personalised message.

How to add new users

Please note, only Group Admins can add new users to your group. For a reminder of what the different user permission levels mean read User Permissions on Local Insight.

To add a new user to your Local Insight group:

  • Navigate to the Group Admin tab
  • Click Manage Users
  • On that page, click Add a new user

This will load the New User form where you can fill in the required information:

  • Firstname, Surname and Email address is required
  • Telephone is optional 
  • Beneath the user form are four checkboxes
  • The first box, Send user login details, is selected by default. This will send the new user an account registration email where they can set a password and log in to Local Insight. If you do not want them to receive login details immediately then you can unselect this box 
  • The other three checkboxes, View Reports, Power User and Group Administrator, allow you to define what access permissions this user will have (LINK). Please note, if you are setting someone to be Group Admin, the other permission boxes also need to be selected
  • Click Register to create the user

Tip: If you cannot find the registration email, check your junk folder.

Get in touch!

If you have any questions, please do not hesitate to get in touch with us on support@ocsi.co.uk or give us a call on 01273 810270

Community Needs Index indicators now in Local Insight

 

Local Insight is the first platform to publish the new Community Needs Index, which can be used to help policymakers target investment in social infrastructure.

Introducing our newest set of indicators in Local Insight: Community Needs Index (CNI). This suite of indicators has been produced by OCSI to measure social and cultural factors that can contribute to poorer life outcomes. OCSI was commissioned by Local Trust to develop a quantitative measure of ‘left-behind’ areas (you can read the full publication to find out more about the research). As part of this, we developed a Community Needs Index, the first composite indicator of its kind, looking at the social and cultural factors that can contribute to poorer life outcomes.

We have included four new datasets in Local Insight; the scores for each individual domain and the overall CNI. In each case, a higher score indicates higher levels of community need.

  • Community Needs Index: Civic Assets score
  • Community Needs Index: Connectedness score
  • Community Needs Index: Active and Engaged Community score
  • Community Needs Index: Community Needs Score

This blog will provide more information on the data and how you can explore it in Local Insight.

About the data 

The CNI is particularly exciting as it gives a different perspective to more economically based measures of local need and is a useful measure in and of itself to help policymakers target investment in social infrastructure. 

The index has been developed at ward level after significant consultation and debate. The principal reason for selecting wards as the units of analysis as opposed to Lower Super Output Areas (LSOAs) was that wards align more closely with community boundaries and are of a sufficient size to cover locally recognised neighbourhoods. There is, of course, a potential risk that this can mask variations in community need at a very local level. We have run the same analysis at LSOA level and the results are broadly consistent with the ward level data. 

The index covers 19 indicators, across three domains;

  • Civic Assets: Measures the presence of key community, civic, educational and cultural assets in close proximity of the area. These include pubs, libraries, green space, community centres, swimming pools – facilities that provide things to do often, at no or little cost, which are important to how positive a community feels about its area.
  • Connectedness: Measures the connectivity to key services, digital infrastructure, isolation and strength of the local jobs market. It looks at whether residents have access to key services, such as health services, within a reasonable travel distance. It considers how good public transport and digital infrastructure are and how strong the local job market is.
  • Active and Engaged Community: Measures the levels of third sector civic and community activity and barriers to participation and engagement. It shows whether charities are active in the area and whether people appear to be engaged in the broader civic life of their community.

For a more detailed look at the indicators included within the CNI, please have a flick through the slides below.

Using the data in Local Insight 

This figure shows the Community Needs score in the East of England where the need is particularly high, especially around the agricultural Fen areas near the Wash.

This figure shows the Community Needs score in the East of England where the need is particularly high, especially around the agricultural Fen areas near the Wash

Technical information

As the data was developed at Ward level, we have apportioned the data in order to be able to include it within Local Insight at standard geographies. The ward score was copied down to Output Area level (every OA in the ward got the same score) and then aggregated to all higher geographies using population-weighted aggregation.

Where an LSOA fits exactly in a ward it will also have the same score as the ward it fits in. Where an LSOA cuts across wards e.g. 60% of people in the LSOA lived in ward A and 40% in Ward B it would get 60% of ward A’s score and 40% of ward B’s score.

Maps 

Across all four indicators, a higher score indicates higher levels of community need. These new indicators will not be shown on the Map by default, the Group Admin users can add these datasets to the maps using the Manage Indicators functionality. To do so, search the Unassigned theme for the indicator names, drag and drop them into a theme and then tick to show on the map.

Dashboard

All users can use the build a custom dashboard functionality to build dashboards that explore how different areas compare on these indicators. When building a custom dashboard, use the search bar to find the Community Needs Index indicators.

Reports

This new suite of indicators will be in any newly requested reports and can be found on page 65.

All Data Download

These indicators will also be added to the All Data Download in the next update which is due to take place at the end of November 2019.

Support

If you have any questions on these datasets, or suggestions for new ones to add, please get in touch on support@ocsi.co.uk

 

Access to Healthy Assets and Hazards

Introducing our newest set of indicators in Local Insight: Access to Healthy Assets and Hazards (AHAH). This suite of indicators from the University of Liverpool and CDRC includes 21 indicators (including a multi-dimensional index), that looks at how accessible certain health-related environmental features are to individuals. This covers, for example, proximity to GPs (an asset) to access to fast food outlets (a hazard).

This is the first time that a comprehensive small-scale set of indicators like these have been made available as open data with national coverage and there are exciting implications for supporting and informing decision making. The indicators included are from the recently updated version of AHAH (which includes an additional indicator).

Download the full indicator list for Access to Healthy Assets and Hazards in Insight

This blog will provide more information on the data (although for a much more detailed explanation, please read the technical report) as well as looking at how organisations may want to use this in practice and the ways Local Insight can support this work. 

About the data 

This is a vastly simplified summary of the datasets, so for the #dataheroes among us, please read the technical report, which goes into a lot more detail on the methodological choices made when constructing the datasets.

The individual indicators are based upon four domains of accessibility;

  • Retail environment (access to fast food outlets, pubs, off-licences, tobacconists, gambling outlets)
  • Health services (access to GPs, hospitals, pharmacies, dentists, leisure services)
  • Physical environment (Blue Space, Green Space – Active, Green Space – Passive)
  • Air quality (Nitrogen Dioxide, Particulate Matter 10, Sulphur Dioxide).

The individual indicators are combined to create the overall index, using an adapted version of the methodology for the Index of Multiple Deprivation. All data is published at LSOA level (or the equivalent Data Zones for Scotland) with larger scores depicting poorer health-related environments.

The datasets can be accessed via CRDC.

Limitations

As with all datasets, there are some limitations in using these indicators. The academic paper from the first version of the index has more detail on each of the points below:

  • The suite of indicators do not include all features of the environment that may influence health
  • It is simplistic to assume that we can separate environments to be ‘positive’ or ‘negative’ – that is to say different combinations of different features may produce different outcomes
  • The suite of indicators do not incorporate features of the social environment (which was a conscious decision so as not to replicate existing deprivation measures)
  • Each measure and overall domain scores are weighted equally, however they may not contribute equally towards influencing health.

Use cases

Map from Local Insight shows hotspot areas for poor access to GPs

Map from Local Insight shows hotspot areas for poor access to GPs

Some of the use cases below are sourced from the previously mentioned academic paper.

Service provision and use

The datasets can provide insight into whether services are provided in areas that are most in need. The dataset itself could help to flag up hotspot areas that have the poorest access to services. Using Local Insight, you can identify these areas quickly and easily using hotspots and then overlay this data with your locally held data on individual local assets (such as GP practices & pharmacies), in order to start conversations and inform commissioning decisions.

In addition, you could also compare the data with socio-economic indicators on the dashboard to quickly and easily identify areas with poor access to health services that have high health needs. 

Retail outlets and shaping behaviour

There is an argument that the sources of services and goods we have access to may shape our behaviours. For example, some research has shown that individuals who have a greater number of fast food outlets within their vicinity can be associated with risk of obesity and the proximity to gambling outlets may affect the risk of problem gambling behaviours.

With this in mind, being able to identify areas with a particularly large score in relation to hazards could be useful in targeting public health communications and resources to these areas. Furthermore, it could have implications for planning and licensing teams and the public health implications for any new premises. 

The Index of AHAH could also be useful to compare with locally held data to test underlying assumptions about which areas have most or least access to these services.

National level decision-making

Finally, as this data has been made available as open data on a national scale, there are lots of opportunities for better partnership working both across institutions and local authority boundaries, through removing some of the barriers associated with sharing data. For organisations that have a public-facing Local Insight site, this means that stakeholders from across local authorities, CCGs and the local community and voluntary sector can all find and use consistent, up-to-date and robust data around local assets and hazards. 

Equally, as the methodology has been applied consistently across all areas, it is possible to make comparisons across different local authorities with less risk of local bias. In practice, this means local authorities can compare their own areas to other authorities that are experiencing broadly similar socio-economic challenges, but with a substantially different outlook when it comes to AHAH. This could lead to better sharing of resources & knowledge around policy-making and initiatives that are most likely to have a positive impact. 

 

How to access the data in Local Insight 

Maps 

Group Admin users can add these datasets to the maps using the Manage Indicators functionality. To do so, search the Unassigned theme for the indicator names, drag and drop them into a theme and then tick to show on the map.

Dashboard

All users can use the build a custom dashboard functionality to build dashboards that explore how different areas compare on these indicators.

Reports

This new suite of indicators will be in any newly requested reports and can be found on page 45.

All Data Download

These indicators will also be within the All Data Download, a download of the data for every indicator in Local Insight for every Lower Layer Super Output Area (LSOA) in the country.

If you have any questions on these datasets, or suggestions for new ones to add, please get in touch on support@ocsi.co.uk

5 ways to get the most out of the dashboard

1. Create a custom dashboard in seconds

The dashboard is a great way to be able to compare multiple indicators at once, however with only one dashboard view per organisation, it used to be tricky to build a dashboard that suited everybody’s needs.

Not anymore.

The new functionality in Local Insight allows users to create custom dashboards on the fly. This means the indicators appearing on the dashboard can be tailored to each individual for any project. Everybody (not just Group Admins!) now has the ability to build their own dashboards quickly and easily – meaning you can create dashboards set up specifically for your needs – whether that is adolescent health, loneliness or access to services.

build a custom dashboard

2. Get to grips with the data from within the dashboard itself

With some improvements to the metadata on the dashboard, it is now possible to gain a lot more information about what the data shows from within the dashboard itself. For example, the metadata can be found by clicking on the indicator header, and hovering over an individual data value will show you everything you need to know about what that number means. 

We have a real focus on keeping things accessible and simple to use with Local Insight, and hope that this will help all users – not just analysts – make better use of the dashboard.

click on indicator heading

Metadata

3. Generate a tailored data export for particular areas and indicators

There are already a number of ways to export data from Local Insight. The recent addition of the All Data Download means you can dig into all of the raw data held in Local Insight at LSOA level and the download from the Data for my Areas pop up puts a spotlight on one indicator.

The dashboard export covers the needs in between and is super useful for providing data for a selection of areas and selection of indicators – as decided by you.

So, if you want to create some of your own charts or send the data to a colleague, why not see if using the dashboard export can save you a bit of time.

(Of course – you can still copy and paste the dashboard directly from Local Insight into Excel to do your own further analysis. This has the additional benefit of retaining the colour scales.)

4. Use comparators to show how your areas fare locally, regionally and nationally

The dashboard now includes the England value as standard so that you can quickly and easily see how your areas fare compared to the national comparator. 

But you needn’t stop there, you can set up any area you like as a custom area in Local Insight. It will then be visible on the dashboard for you to use as a comparator area.

You could set up a new Custom Area Category for all your comparator areas – and then set up local authorities, counties, regions, CIPFA nearest neighbours – whatever is useful for you. 

benchmark areas

5. Use dashboards in your presentations and reports

All of the data in Local Insight is open data – so you are free to use and reuse the data in any way you like. So, if your PowerPoint presentation is lacking in visuals, or you need a neat way to explain the local context for your service patch, why not try adding a screenshot from your dashboard in? It is quick and easy to do as well as clear and concise way to tell your story.

More information:

For more information on all of the updates to the dashboard, take a look at our blog. For step-by-step guidance on using all the new functionality, head to the Knowledge Base. 

New dashboard upgrades for a more intuitive and tailored experience

We have been working on some big improvements to the dashboard and we are so excited that they are now live for you to use.

The developments focus on:

  • making the dashboard more interactive and tailored to individual users
  • making it easier to understand and interpret the data.

This blog is here to give you a rundown of all the changes including:

  • Creating your own custom dashboards
  • How the colour scales work
  • Using the national comparator
  • Improved metadata
  • Tailored data exports

For step-by-step guidance, please read through the Dashboard section on the Knowledge Base.

This functionality was voted a priority at the 2018 Local Insight user group. The developments & design were improved through the user testing period so a big thank you to everyone who spent the time providing us with valuable feedback.

Creating your own custom dashboards

Build custom dashboards on a per user basis

Using the Areas and Data buttons (see below) you can now edit which indicators and areas populate the dashboard from within the dashboard page. This enables any user to create multiple dashboards that explore different themes for different areas, rather than using a dashboard preset by the Group Admin.

Dashboard buttons

 

Choose a preset theme and build a dashboard in seconds

Local Insight has preset themes (the themes that are shown on your Maps page). These have been set by the Group Admin in your organisation. You can now select to view all indicators in one particular theme on the dashboard.

Select a theme

 

Build your own custom dashboard from all the indicators in Local Insight

Local Insight has over 900 indicators. Use the custom dashboard builder to search through those indicators and find the ones that are most important to you. This enables you to create dashboards which reflect your strategic priorities or the priorities of individual projects. This is made much easier through the new search bar.

custom theme

 

Choose which areas to compare data for

The core functionality of the dashboard allows you to see how your areas compare to multiple indicators. However, we know that you may not always want to compare all of your areas at the same time. You can still select which areas you wish to display on the dashboard, however, now when you select areas, the dashboard will recalculate the colour bands so it is comparing only those areas you have selected to view.

areas button

How the colour scale works

We have simplified the colour scale on the dashboard so that it is easier to see patterns and identify issues across your areas. The areas are now shaded in three colours which represent high, medium or low values. The methodology used to distribute the areas into the colour bands takes the highest and lowest value across your custom areas and then create 3 bands which equally span that range.

Take the example below, looking at Cancer prevalence. The highest value in the table is 3.3 and the lowest is 1.5.

dashboard colours example

 

Therefore the value bands are as follows:colour bands

Note that these are equally sized bands so the difference between the lower and upper threshold of each band is 0.6 in this case.

As mentioned in the previous section, when you change which areas are displayed, the colours will also update to reflect how the selected areas compare against each other. The figure for the national average is not included in the creation of the value bands.

Please note: in cases where there are decimal figures involved, the figures in the dashboard are rounded to 1 decimal point.

 

Using the national comparator

The colours on the dashboard allow you to see how your areas compare against each other. However, you can now look at the national average along the top of the dashboard as a benchmark for how your areas fare compared to the national picture.

national comparator

 

Improved metadata

The dashboard is designed to show lots of data at once in a clear and concise manner. We also want to ensure that it is quick and easy for you to understand what the numbers show. Introducing:

  • Metadata on indicator headers
  • More info on what the data represents when you hover over a data value

Click on the indiactor headers

metadata popup

Hover interaction

Tailored data exports

The Export button allows you to export your dashboard to Excel, so that you can do further analysis or share with colleagues. We have made the export functionality more intuitive, so now when you export – the file will include the areas and the data you are currently viewing on the dashboard. The export also contains the data at a more granular level with the full decimal figure.

Please note:

  • As part of our work to make the dashboard simpler and more intuitive to use, we’ve decided to remove the charts tab. Our research tells us that the charts were not widely used and charts are accessible within the reports for those people who do want to see them.
  • For those organisations who have a Public facing site, individuals accessing this will not be able to edit which indicators appear on the dashboard. Instead, they will see the default dashboard as set by the Group Admin. All of the other improvements will be visible (colour scales changes, the national comparator, improved metadata and tailored data export). We took the decision to prevent public access users from editing the dashboard as we know some organisations upload their own data to Local Insight and would rather this data not be publicly accessible.

 

Feedback

Once again, thank you to all those users who took part in beta testing to help us develop this. We are always looking for more feedback so whether you love the dashboard or if there are a few tweaks and tidies that you’d like to see, please let us know on support@ocsi.co.uk

Download all the data in Local Insight at LSOA level

You can now download all the data (more than 900 datasets) in Local Insight for every Lower Layer Super Output Area (LSOA) in the country. In addition to being able to explore data within Local Insight, we hope that access to all the raw data in one place will make further analysis even easier.

This development was inspired by our user base and voted a development priority at the 2018 Local Insight user group.

How will the All Data Download work?

You can now download a CSV file which contains all the data in Local Insight for all LSOAs in the country. This file will be updated on a quarterly basis, so that you always have the latest data at your fingertips. We will send a mailout to all users every time the file is updated to keep you in the loop.

The CSV file (roughly 300 MB in size) can be found on the Reports tab

Download data button

Please note, the All Data Download feature is only accessible on the logged in Local Insight site. Users of the public access sites will not be able to download all the data.

 

What does the file contain?

The file contains data for all the indicators in Local Insight at LSOA level, as well as the associated metadata (e.g. name, description, date, source).

 

How to find the LSOAs  you care about

In Column B, we have included the local authority names. Filter this column to search only for the local authorities you are interested in, in order to make the file more manageable.

If you need a reminder of how LSOAs are defined and how they are created check out this handy geographies guide 

 

Further analysis

The All Data Download makes further analysis easier outside of Local Insight. For example anybody within your organisation could very quickly and easily:

  • Use Excel or other visualisation tools to produce your own charts and tables for use in your analysis
  • Identify which (if any) of your LSOAs are in the 10% most deprived nationally for the index of multiple deprivation.

And of course the analysts amongst us could delve a lot further into the data, using the Rank command in Excel for benchmarking or using conditional formatting to see whether the areas you care about score relatively high or low compared to other areas, as a couple of examples.

We would love to know how you are using the All Data Download and if you have any ideas and tips to share with the rest of Local Insight user base, please tell us on support@ocsi.co.uk

 

Download data for all your custom areas

If you want to download data for all your existing custom areas in Local Insight, you can use the dashboard export feature.

Learn how to export data from the dashboard 

We are currently improving the dashboard and the export functionality. The first iteration of improvements for this is currently in testing and there is still time to give your feedback

 

Full guidance & feedback

For more information on using the All Data Download, please read through the Knowledge Base.

If you have any thoughts & feedback on this new functionality then do get in touch. We’d love to hear how you are going to use the All Data Download and if there is anything we can do to make the process of accessing and analysing the data any easier.

You can get in touch with the Support Team on support@ocsi.co.uk or on 01273 810270.

 

Better communication around report generation

We have made some improvements to the way that Local Insight manages and communicates the status of report generation. Previously, when you requested a report for a custom area, it would show as report pending. However, if the area was not valid (e.g. because it was too small) and unable to create a report, then the report would remain pending indefinitely.  This was understandably frustrating and to remedy this, we have improved the status messages so that if a custom area is not valid, this is now highlighted, so that you can edit the area and generate a new report.

Why do reports get stuck pending?

Generating a report should take roughly 10 -15 minutes. If the report has been pending for a lot longer than this, there may be a problem with the way the custom area was created or there may be a backlog of reports waiting to be generated..

 

Custom area too small to produce data

When you create a custom area by drawing on the map, you can draw an area as large or small as you like. However, in order to generate a report, the area must be large enough to produce data. For this,  the area must cover at least 50% of the residential postcodes in at least one output area. On average an output area has an average population of about 310 residents. If you are not familiar with output areas or statistical geographies then check out this handy beginners guide to statistical geographies.

 

An output area in Teeside

An output area in Teeside

 

A lot of reports have been requested at once

Sometimes your reports will show as pending for a long time if a large number of reports have been generated at once, in which case your reports will be added to a queue. While we cannot prevent this from happening, we have improved the way we monitor this to ensure that we can step in and speed up the process if necessary.

 

New status updates   

You will see the following changes when generating reports in Local Insight.

Immediately after creating a custom area, the Report button will read as Report Unavailable and not be clickable until the area has been successfully created (this should take a couple of minutes).

report unavailable

If the area you have created is too small, the Report button will read as Area failed. You will not be able to generate a report for that area. You then need to edit the area so that it is large enough to generate a report.

Area failed

If the area has been successfully created, you will see the Request  Report button.

Request report

Once clicked, it will read Report Pending until the report is generated and published in the Reports tab

How to fix a custom area that is too small

If you do create an area which is too small and you see the Area Failed text, then you can just edit the area and expand it until it is large enough to create data.

Get in touch!

If you have any questions, please do not hesitate to get in touch with us on support@ocsi.co.uk or give us a call on 01273 810270

Local differences in internet engagement

What are the local differences in how people engage with the internet?

Digital Exclusion is not a new topic. We know that even today, when people in the UK check their smartphones, on average, every 12 minutes of the waking day,  there is still a proportion of the population that lack access to the internet and the skills to be able to use it (as well as those people who actively choose to disengage with the internet).

We also know that many of those that are digitally excluded are already likely to experience other challenges, such as the elderly, unemployed, people with disabilities and those in social housing. However, there is a lack of data available at a local level on those groups that are digitally excluded and where they are.

Beyond the issue of digital exclusion, greater insight into how different people are using the internet can only be a good thing, and another tool that communications team can use to ensure that their messages are being delivered in the right way to the right people. This information could be used across the public and third sector to identify the most appropriate channels to communicate through, measure uptake of digital services and target digital literacy programmes.

The ESRC Consumer Data research Centre (CDRC) at UCL has developed a Classification of Internet Use – how people living in different parts of the country interact with the internet. Although this dataset alone doesn’t fill the data gap and can’t answer all questions relating to digital skills, it is great to see datasets that tackle this issue at small area level. It is equally great that the data is updated regularly, providing an up-to-date picture of internet use, as well as insights into how areas are changing over time.

These datasets are now available for you to use in Local Insight.

About the data

The classification uses data from the British Population Survey (BPS), which provides information on the behavioural characteristics of the population regarding various aspects of internet use. These are linked with demographic data from the Census and supplemented with data from online retailers and infrastructure data from Ofcom on download speed.

Every LSOA in England has been classified into 10 groups, detailed below.

IUC

CDRC have also produced a pen portrait for each of these groups, providing a profile of how each group interacts with the internet in regards to e.g typical hardware owned, how often they use the internet and the extent to which they use the internet for communication and entertainment.

Of course, some caution should be taken when using this data in isolation to target services, as whole LSOAs are being assigned single classification types and there will likely be notable differences in internet behaviours within an LSOA.

How to access the data

You can download the raw data at LSOA level and Pen Portraits directly from the CDRC website once you have registered for an account. You can also explore the data in interactive maps from CDRC too without registering for an account.

We have also added each of these classifications into Local Insight. As we have mentioned previously, these datasets give a really important insight into how people engage with the internet – but they are not the whole story.

Ewithdrawn

To add these datasets to your maps and dashboard, use the Manage Indicators functionality. Search the Unassigned theme for ‘Internet User Classification’. You will be able to add each of the 10 groups to your maps and dashboards as individual indicators.

If you have any questions on these datasets, or suggestions for new ones to add, please get in touch on support@ocsi.co.uk