Introducing the brand new Knowledge Base

Local Insight is centred around you, the users, and we want to ensure that you can get the very most out of Local Insight. So, we have re-invented all our support materials to make navigating and using Local Insight an even easier experience for you.

All the support materials you need are now all in one place – the Knowledge Base, which you can access through clicking on the Support tab on Local Insight.

Through the Knowledge Base you can:

  • Browse the short and sweet articles to improve your understanding of Local Insight
  • Open and download the full technical user guide
  • Contact our support team if you have any specific questions or requests

Tell me more about the Knowledge Base

The Knowledge Base is a collection of bite-sized articles designed to make your experience of using Local Insight as simple as possible.

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Easy to navigate and find the information you need

The Knowledge Base is broken down into categories covering all the main features of Local Insight, so you can find the information you require quickly and easily.

Use the search bar located at the top of the Knowledge Base to search for key words. This will bring back a list of articles that contain this key word or phrase.

Become the data hero in your organisation

The Knowledge Base contains informative articles, running you through the feature functionality step by step. In addition we are continually adding articles which provide you with the extra knowledge and tools to become the data hero in your organisation.

  • We have put together a Oops something has gone wrong section containing articles highlighting common mistakes which catch users out
  • Check out the articles in the Become the data expert section to understand the data processes and mechanics that underpin how Local Insight works
  • Get some top tips and handy hints to help you become the data hero in your organisation

Help us grow and develop the Knowledge Base

The Knowledge Base will be a growing and evolving resource for you to use. We’ll be adding more and more as time goes on and your help will be invaluable!

Please send us suggestions for new articles that will be helpful for you & any feedback on the Knowledge Base to