Report generation will be down on Tuesday 15th May 2018

We are getting in touch to let you know that due to circumstances outside of our control, our report generation server will be down on:

  • Tuesday 15th May; between 8am – 3pm.

What does this mean for you?

You will be able to use Local Insight as normal during this time. However, report generation will not work during this time.

Any reports that you request during the power outage, will be added to a report queue and will generate once the servers regain power.

To minimise inconvenience as a result of the power outage; we recommend:

  • You request any reports that you might need on Tuesday 15th May in advance
  • You avoid generating new reports during the power outage
  • You avoid generating new reports in the hour leading up to the power outage
  • You avoid using the Bulk Update Reports functionality on Monday 14th May & Tuesday 15th May.

We will monitor the report generation throughout the day, and once the power is back up and running, to ensure you receive reports as quickly as possible.

We will also send you an email to confirm that report generation is up and running on Tuesday afternoon.

We apologise for any inconvenience this might cause. If you would like to talk to one of the team about what this might mean for you – please get in touch onĀ support@ocsi.co.uk